Privacy Policy

At Exactly, we value your privacy and are committed to protecting your personal information.

What We Collect

When you place an order or contact us, we may collect your:

• Name

• Email address

• Phone number

• Shipping address

• Payment details (handled securely through trusted payment gateways)

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase or any queries

• Improve our products and services

• Send updates or promotional offers (only if you opt in)

Your Information is Safe

We do not share, sell, or rent your personal data to any third party. Your information is used only for order processing and customer service.

Security

We use secure systems and trusted platforms to keep your data safe. Payment information is encrypted and never stored on our servers.

Frequently asked questions

Please Note: We do not accept returns.

However, if you face any issues with your order, we’re happy to offer an exchange — you have to share an unboxing video at the time of opening the package. This helps us ensure quality and maintain fairness for all customers.

We offer exchange in the following cases:

- if there is any damage or wrong product received, and you share an opening parcel video with us.

- In case of a size issue (only for non-customized pieces), and you send us a clear photo of you wearing the outfit.

Yes, we do offer customization. You’ll need to send us your measurements, and please note that customization charges will vary accordingly. You can contact us on 8517000093

“We have our own manufacturing unit, allowing us to maintain complete control over quality and craftsmanship to deliver the best to you.”

Your outfit will be delivered within 7 to 8 working days from the date of order.

Our size chart is based on body measurements (in inches) to help you find the best fit. Here are the details:

Bust size

xs - 32

S - 34

M - 36

L - 38

XL - 40

XXL - 42

XXXL - 44

-These are body measurements, not garment sizes.

-If you prefer a relaxed or loose fit, you can size up.

-For help choosing the right size, feel free to DM us your measurements — we’re happy to assist!

-Custom sizing is also available on request.

We use pre-washed cotton to minimize shrinkage. For best results, wash in cold water and avoid using high heat in the dryer.

Yes! We use soft, breathable cotton that feels light and airy — perfect for every season, especially summer and humid climates.

Privacy Policy

What We Collect

How We Use Your Information

Your Information is Safe

Security

Frequently asked questions

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