Contact Us

We’d love to hear from you! Whether you have a question, feedback, or need help with your order, feel free to reach out.

📍 Location: Raipur, Chhattisgarh
📞 Phone: 8517000093
📧 Email: wearexactlyoffical@gmail.com
📩 Instagram DM: @yashi_thedesignerlabel

We’re available from Monday to Saturday, 11 AM – 7 PM.
We’ll do our best to respond within 24 hours.

Frequently asked questions

Please Note: We do not accept returns.

However, if you face any issues with your order, we’re happy to offer an exchange — you have to share an unboxing video at the time of opening the package. This helps us ensure quality and maintain fairness for all customers.

We offer exchange in the following cases:

- if there is any damage or wrong product received, and you share an opening parcel video with us.

- In case of a size issue (only for non-customized pieces), and you send us a clear photo of you wearing the outfit.

Yes, we do offer customization. You’ll need to send us your measurements, and please note that customization charges will vary accordingly. You can contact us on 8517000093

“We have our own manufacturing unit, allowing us to maintain complete control over quality and craftsmanship to deliver the best to you.”

Your outfit will be delivered within 7 to 8 working days from the date of order.

Our size chart is based on body measurements (in inches) to help you find the best fit. Here are the details:

Bust size

xs - 32

S - 34

M - 36

L - 38

XL - 40

XXL - 42

XXXL - 44

-These are body measurements, not garment sizes.

-If you prefer a relaxed or loose fit, you can size up.

-For help choosing the right size, feel free to DM us your measurements — we’re happy to assist!

-Custom sizing is also available on request.

We use pre-washed cotton to minimize shrinkage. For best results, wash in cold water and avoid using high heat in the dryer.

Yes! We use soft, breathable cotton that feels light and airy — perfect for every season, especially summer and humid climates.

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Frequently asked questions

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